Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
Help Desk Authority formerly BridgeTrak 8.1 Build 221 Review & Download
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Category: Business Software > Help Desk Software
Size: 56832KB
OS: Windows 2000
Downloads: 146520
License: Demo
Help Desk Authority formerly BridgeTrak Screenshot