Help Desk Authority formerly BridgeTrak

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too

Publisher: Visit Help Desk Authority formerly BridgeTrak 8.1 Build 221 Website

Download: Download Help Desk Authority formerly BridgeTrak 8.1 Build 221 Now

Category: Business Software > Help Desk Software

Size: 56832KB

OS: Windows 2000

Downloads: 147807

License: Demo

Help Desk Authority formerly BridgeTrak Screenshot

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Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service

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