ieSupportManager Helpdesk Description

Sponsored Links


ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.



Publisher: | Download

Category: Business > Help Desk

Size: 15.4MB

OS: Win 95/98/NT/2000

Downloads: 44300

License: Demo

More Software Like ieSupportManager Helpdesk

SysAid IT Management Software

SysAid is a dynamic and intuitive free software solution. SysAid provides Help Desk, Asset Management, Monitoring, Reports&Analysis, Knowledgebase, Live Chat, Password Reset, IT Benchmarking in a simple, attractive and easy-to-use package.
Downloads: 45939 - Freeware - Download Now

Im OnCall

Remotely control your customer's PC anywhere, from any computer with Internet access.I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software.
Downloads: 45840 - Commercial - Download Now

Aloaha PDF Saver

The Aloaha PDF Saver allows you to fill in PDF Forms and save them to disk.A OCX Version inclusive sample source code of the PDF Saver is also included.You can also retrieve the Form Data as an XML File to archive it in your database.
Downloads: 45250 - Commercial - Download Now

N-central Network & Systems Management

All-new N-central 8 software for Remote Monitoring and Management Software, Remote Desktop, Remote Systems Management, Remote Helpdesk, Network Policy Enforcement, Asset and Patch Management. Hybrid licensing and 30-day trial available.
Downloads: 45328 - Demo - Download Now

MediaHeal for Hard Drives

MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32.
Downloads: 44912 - Shareware - Download Now

Sponsored Links