Ticket Operator 1.4

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Ticket Operator Review

Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.The main characteristic of Ticket Operator are:- Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs.- Staff Permissions: you can assign your staff members to separate departments;- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;- Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.).For Ticket Operator Administrators:- Runs on Apache/IIS - no proprietary web servers;- Easy-to-use menus for managing reps, departments, categories, priorities andstatuses;- Runs on with mySQL database;- Built-in reports for keeping track of problems, users and support reps;- Configurable email messages;- Easy customizable pages to fit your organizations needs.

Ticket Operator 1.4 Information
Ticket Operator Website	Download Ticket Operator Sponsored Links
Version: 1.4
Size: 0.221 MB
Downloads: 86
Price: $190.00
Licence: Commercial
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OS: Win 95/98/NT/2000
Usage Info: NA
Un/Install: No Install Support
Requirements: Windows NT/2000/XP with IIS 4.0
Reference Keywords: operator software ticketing complete unmatched solution businesses interface managing tracking technical problems characteristic operator personalization permissions separate departments forwards provider supports notifications directly statistics adminis

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