ServiceDesk Lite Description

Sponsored Links


ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster&easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install&Get started instantly.



Publisher: | Download

Category: Business > CRM

Size: 5.83MB

OS: Win2000,WinXP,Win7 x32,Win7 x64,Windows 8,Windows

Downloads: 70513

License: Freeware

More Software Like ServiceDesk Lite

Convert Excel to Pdf

Convert Excel to Pdf is a safe and reliable converter to convert Excel files (xls, xlsx, xlsm) to Pdf documents. The content displayed in the output Pdf will be the same as of that displayed in Excel file
Downloads: 78881 - Shareware - Download Now

Convert CSV To vCard VCF Software

Convert a CSV file with contacts to VCFs. vCards are created using delimiting characters (like commas) in the CSV file as a separator.
Downloads: 66048 - Shareware - Download Now

Application Launcher Software

Sobolsoft presents a solution for users who want to create a collection of shortcuts to run frequently-used applications, folders, internet URLs and email contacts.
Downloads: 68553 - Shareware - Download Now

PDF Bookmark Print Batch

The tool is used to print specific bookmarks, simple easy tree selection of bookmarks. Search and mark options, print index based on selected bookmarks, expand/collapse tree toggle, page range recognition, optional silent printing etc etc
Downloads: 48359 - Shareware - Download Now

AFP Transform Server

Batch convert AFP to PDF, PS, XML, HTML, RTF, TXT, BMP, PNG, JPG, TIF, GIF, PCX, PSD, FAX, PCL, PBM, PGM, PNM, PPM via hot folder on Microsoft Windows. Create PDF, PostScript and EPS with searchable text. Generate images and xml with various options.
Downloads: 52890 - Shareware - Download Now

Sponsored Links